THE best customer service. Kids love the kayak and would shop here again for sure - Brodie Scott

I recently purchased a K2F Nextgen 11.5 from the Newcastle store, the service was great the staff are friendly and helpful. Really happy with my purchase but had a few issues with QC missing rudder pin quick fix staff at store replaced it. I contacted K2F support for a tear in the idler cable cover...fast reply and great customer service, I received new cable within a week. All issues I found with the Kayak were on it's first outing and now everything has been fixed I can't be happier with the Kayak. My son purchased one as well perfect from the getgo - Steve Algie

Recently purchased a kayak for my 7 year old son. He absolutely loves it. The staff were very friendly and helpful to ensure we bought the correct sizing for him and one that came with all the accessories and would last a few years. - Amy L.

I had a strap buckle break on a kayak seat. I let them know and they replaced it for free straight away! I didn't have to pay any postage. - Andros Brown

My husband loves my Nextgen 9 Bora Bora so much, that we have now ordered one for him.....That way I get to use my kayak again without flipping a coin. Highly recommend these kayaks and dealing with the Staff at Kayaks to fish is fantastic too. - TANIA