My paddle is in usable as the lock mechanism doesn't lock. Also the back pack on the seating was not stitched correctly, making it unusable.I have taken photos and sent them of to an employee, 3weeks ago, with no reply, that's after speaking to him by phone.Also I find that at 110 kgs I sit to low in the water in the 2.7m kayak, meaning I take on a lot of water from wake, maybe I should ask for a refund and look for a superior model.Yours sincerely,Scott Freestone. - Scott

We purchased a kids kayak for our son for Christmas and could not be happier with what we received. It is excellent quality and well worth spending that little bit more than the cheaper brands. We have since ordered another one for our other son and have also ordered a double kayak for the family. - Accounts S.

Amazing company to deal with, prompt service and very knowledgeable staff. extremely helpful. Amazing products. we bought our son a kayak and it is THE best thing ever! can't wait to add to it with our own kayaks instead of stealing his lol - toasty

Purchased my nextgen10 during lockdown and it arrived within a week. Very happy with the service, although if I knew I would have purchased the nextgen11, sadly it was too late to return the kayak as it was more than 30days after purchased when I started second thinking. In saying that, im still very happy with the purchase. - Shayne L.

Service was very good but my kayak seat keeps failing all the buckles let the straps out and I end up sitting on the hard plastic with no backrest and every time I use it I end up with 3 or 4 litres of water in the hull ,still trying to figure out where the water is getting in and what to do with the seat straps. Max drive works really well and is easy to set up. - Jason h